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Bulletin Heading VOLUME 22 – BULLETIN #236

TO:

ALL CLEARING MEMBERS

FROM:

CLIENT SERVICES AND SUPPORT

DATE:

December 2, 2002

SUBJECT:

ACT Response Time Enhancement

The Board of Trade Clearing Corporation will be migrating give-up transactions to the web-based Allocations and Claims Transaction System (ACT) on Friday, December 6, 2002. In preparation for this launch, the project team has analyzed ACT performance at many firm locations. The team has experienced very good performance at firms with high Internet bandwidth, but poor response times at firms with low bandwidth or network connections that are near capacity.

In an effort to improve the overall ACT system response time for firms who experience internal network delays, the Clearing Corporation is making available a software solution that reduces the amount of system data transmitted with each ACT screen presented to the user. To implement this possible solution the Clearing Corporation will offer to install or help the user install the Citrix Client software on the user's PC. Tests results have indicated that this software improves response time by up to 70% on heavily taxed networks.

If you are interested in trying this solution, or have any questions, please call or e-mail one of the following Client Services and Support Representatives:

John Compall

 

john.compall@botcc.com

Shawn Gebbia

786-5748

shawn.gebbia@botcc.com

Marc MacQuarrie

786-5732

marc.macquarrie@botcc.com

Ross McDonald

786-3804

ross.mcdonald@botcc.com

Molly McMahon

786-5731

molly.mcmahon@botcc.com

Mark Steffen

786-5761

mark.steffen@botcc.com

Jill Turner

786-5718

jill.turner@botcc.com

     

Thomas Andrews

Director

thomas.andrews@botcc.com

     

Client Services and Support E-Mail Address

css@botcc.com

BOTCC Web Site

http://www.botcc.com